Privacy Policy

Effective date: October 27, 2026

Stone & Skin ("we," "us") respects your privacy. This policy explains what information we collect through www.stoneandskin.com, our online booking, and text messages, and how we use it.

Information we collect

  • Contact details you give us, such as your name, phone number, and email address.

  • Appointment details, such as the services you book, dates, and times, collected through our online booking system.

  • Payment information, which is processed by our booking or payment-plan providers. We do not store full card numbers on our website.

  • Messages you send us through the website, by text, by email, or on social media.

  • Basic website data, such as your browser type, pages visited, and general location, collected automatically through cookies.

How we use your information

  • To schedule, confirm, and remind you about appointments.

  • To respond to your questions and requests.

  • To send follow-up messages about your visit, and, only if you agree, occasional offers and updates.

  • To run and improve our website and services.

  • To meet legal and tax requirements.

We do not sell your personal information.

Text messaging (SMS) terms

  • Consent: By giving us your mobile number and opting in, you agree to receive text messages from Stone & Skin, such as appointment confirmations, reminders, follow-ups after your visit, and, if you opt in to them, occasional offers. Consent is not a condition of any purchase.

  • Frequency: Message frequency varies based on your appointments and activity.

  • Cost: Message and data rates may apply.

  • Opt out: Reply STOP to any message to stop receiving texts. You will get one message confirming you have been unsubscribed.

  • Help: Reply HELP for help, or call us at 217-251-4822.

  • Your number stays private: Mobile numbers and text messaging opt-in data and consent are never sold or shared with third parties or affiliates for marketing or promotional purposes.

  • Carriers are not liable for delayed or undelivered messages.

Cookies and analytics

Our website is hosted on Squarespace, which uses cookies and similar tools to keep the site working and to show us general visitor statistics (for example, how many people visited a page). You can block or delete cookies in your browser settings; some parts of the site may not work as well if you do.

Sharing your information

We share information only with service providers that help us run the business, such as our website host, booking and client-record software, and payment processors, and only as needed for them to provide their services. We may also share information when required by law.

Client health information

Health information you share as a client is handled under our HIPAA Notice of Privacy Practices, which is available on request.

Keeping your information safe

We use reasonable safeguards to protect your information. No website or online system is completely secure, but we work to keep your information protected.

Children

Our website and services are not directed to children under 13, and we do not knowingly collect their information online.

Changes to this policy

We may update this policy from time to time. The effective date at the top shows when it was last changed.

Contact us

Stone & Skin, PLLC
1508 W Main St, Robinson, IL 62454
217-251-4822